Managing organisation and people Case Study Example | Topics and Well Written Essays - 3000 words

Managing organisation and people - Case Study Example This study seeks to investigate the impact of various elements like ROI,knowledge management and competitive advantage in the design and the implementation of HR policies to curb attrition at Lloyds TSB.At the end of the study,a proposed process cenetered design,tools and implementation procedure will be recommended which can be used for the bank.The Lloyds TSB Bank was founded in 1735 and has since taken over a large share of the retail banking sector in UK. (Lloyds TSB Official Website). In recent times, it attrition levels have risen in the first year of an employee's tenure. This needs to be looked into for the bank to increase its customer service effectiveness and to fill its vacancy of 150 people for its Glasgow call center. This research draws its inspiration from the consideration of the research that the organization's people are the most valued asset of the firm and thus, knowledge being the primary commodity of the workforce would be the most important area to be enhanced .The research design has been based on gathering, interpretation and appropriate presentation of the facts. The definition of the research areas is supported by the fact that the data needs to be customized in order to suit and have context to the specific area of operation and improving efficiency. Owing to the various set parameters, it is imperative to use a research design that will help garner various perspectives.In order to gain a deeper understanding and assure the benefits of this research, we decided to rely on both interviews (qualitative research) and questionnaires (quantitative research). Around a total of 63 employees were taken as samples. They can be classified into 3 categories The questionnaire designed for the quantitative research was based on the feedback received from the exploratory research and the literature review conducted earlier. This was to determine the core problems of the current systems, future expectations from the system, risk involved in the implementation, potential benefits and key evaluation factors for selection. The questionnaire also contained some open ended questions as well to get the general feedback and comments. The line managers were also acquainted with the fact that the results of the questionnaire would be kept confidential and no where there names would be used. Data Analysis In this chapter we will be discussing the results for the qualitative and the quantitative research conducted with the different stakeholders of the bank to get their opinion on the strategic position of the bank and its future expansion plans. We will also be discussing the initiatives that have been taken by the management to streamline the IT operations with the bank's expansion strategy

Gimme Shelter and the 1960s Counter Culture Term Paper

Gimme Shelter and the 1960s Counter Culture - Term Paper Example People make culture, and culture makes them. Through making culture, individual and collective identities are formed (Cushman, 1996, p. 7). The construction of cultural institutions reflect â€Å"commonsense beliefs about human behavior† (Bruner, 1990, p. 38) Take the case of the men playing in a hobby band. The descriptive terms that one uses for these men and their vocation, such as â€Å"playing†, â€Å"audience† and â€Å"instrument† are all cultural meanings, and these cultural meanings control how we act. An individual’s experiences and acts are shaped by his intentional states, and these states are †realized only through participation in the symbolic systems of culture† (Bruner, 1990, p. 33). It is only through cultural interpretations of one’s personal autobiography that this story becomes understandable. Through this cultural mediation, meaning becomes communal and public, as opposed to private. The difference between cul ture and biological inheritance is that the latter does not necessarily shape human experience and action, but, rather, constrains action in a modifiable way. Culture shapes the human mind and life by giving â€Å"meaning to action by situating its underlying intentional states in an interpretive system.† (Bruner, 1990, p. 34). ... 42). Culture externalizes internal feelings, states of consciousness and thoughts into concrete forms that are shared by individuals. These concrete forms, such as music, are viewed as cultural objects (Cushman, 1996, p. 90). How music functions in any culture depends on how that culture operates socially, and these circumstances vary between one culture and another. Listeners responds to popular music physically, by singing along, dancing, clapping, etc.; emotional, by feeling the music, reminiscing or romanticizing; and cognitive, by learning, stimulating thought, processing information, and framing perceptions, etc (Lull, 1987, p. 141). Related to the concepts of culture, as it relates to the dominant culture, are countercultures and taste culture. Counterculture is the result of engaging in alternative forms of communication among social actors who are collectively pursuing alternative ways of living (Cushman, 1996, p. 8). The base of knowledge amongst the social actors in the co unterculture runs counter to the dominant culture. Rock music counterculture means a group of individuals who are committed to disseminate rock music that is neither overtly nor covertly influenced by the dominant culture. Countercultures are often formed around music, due to music’s ability to communicate and mediate common experiences. For instance, the 1960s were marked by the Vietnam War, which gave birth to the activists and hippies, two examples of 1960's countercultures. The youth of those times, influenced by the Vietnam War and a general feeling of unrest, basically made war on their elders, and this was a world-wide phenomenon, even in the countries were Vietnam